
This fee will be waived if your item is faulty or in the unlikely case that you've received the wrong product. Turbo trainers, trainer mats, wheels, workstands and any item (excluding previously mentioned) over 61cm L x 46cm W x 46cm D:£15. A charge will apply to return these items to us. If you are unsure about the size of an item please contact Customer Care prior to your order being dispatched. We strongly recommend you use a service that provides a certificate of postage and a tracking number.įor UK residents, our returns policy does not cover bikes, bike boxes, turbo trainers, trainer mats, indoor bikes, wheels, workstands or anything larger than 61cm L x 46cm W x 46cm D.

Please note that in this case, we will not refund any postage fees, except if the item(s) are faulty or if you have received the wrong product. Do not affix the postage label to the product packaging, shoe boxes etc. Include this form with the item and package up securely. If you wish to exchange an item for any reason, please place a new order for the item(s) that you want.įill in a Returns Form, including all relevant information, as an incomplete form will delay the processing of your return.
#SKS XBOARD ROAD BIKE FULL#
#SKS XBOARD ROAD BIKE FREE#

Do not apply the returns label to the original packaging.We cannot accept returns on wetsuits damaged in the process of trying on. All neoprene products (wetsuits etc.) are fully inspected prior to despatch.Item(s) returned without a returns form fully completed could delay the process of your return.Item(s) returned as unused/unworn, that have clearly been worn, washed or heat moulded will be refused.In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.Item(s) returned with incomplete or damaged packaging or missing or unattached tags may be refused or subject to a restocking fee Item(s) must be returned with all original packaging intact and tags attached.
#SKS XBOARD ROAD BIKE SKIN#


Please return your item(s) unused and in original condition, as you received it, within 30-days from the date of purchase. Please note, customers in Northern Ireland, may incur a returns fee. We want you to be 100% happy with your shopping experience and we will provide a refund on any item (unless otherwise stated below) within the UK.
